You know the day is not going to go well when the issues start before you have even managed to have your breakfast!
I am very much a creature of habit, and every morning before I have my breakfast I put away the dishes from the night before. So I picked up all the cutlery and headed for the cutlery drawer, no sooner was the drawer opened when I heard a noise from the dish rack behind me. Clearly the dinner plate had decided enough was enough as using all its efforts jumped off the dish rack and shattered on the kitchen floor. I didn't even have a chance to attempt a rescue mission before it went to pieces.
I got all the bits cleared up, and carried on with my morning routine and things seemed to be going well until I got to the motorway and was almost crushed between a car transport lorry and a shell petrol lorry. Thankfully due to my manoeuvring skills I managed to escape death and got to work in one piece.
Now my day generally feels like a struggle due to the people I have to work with. Neither of my team have the ability to think for themselves or the function of common sense so I spend half my day doing their jobs for them as well as having to fit in what I am supposed to be doing myself. A prime example of this is we use City Link to deliver our equipment to customers and every day this needs to be booked by 3pm and all parcels bagged and labelled to go out at 4pm. Well we had 5 parcels to go and by 3.40pm not one of them had been packaged up or registered with City Link, hence a mad rush between me and Trudy to get this done while the driver patiently waited in his van. Yet more stress for me to deal with.
So when a call came in at 5pm from a customer advising his broadband wasn't working and he wouldn't be able to steam the Man U v Chelsea game I kindly picked the ticket out of the queue to help. It turned out that the customer had changed the equipment on site and the information we held did not match what they had. I tried, as politely and professionally as possible to explain to the IT guy at site that this was the case and I would need to investigate what had happened, however by this time he had become both rude and patronising. Now I have the ability to cope with people like this I have been working in customer services for long enough now but sometimes you cant help but get angry. I put the phone down and through nothing more than anger cried at my desk thereby breaking my cardinal rule of never crying in public.
Thankfully the crying wasn't sobbing like a 5 year old with snot bubbles but it was still enough to end up with puffy eyes and a red nose. Certainly not attractive. This was made worse by the fact that all the men in the office started being nice. When I am crying I don't need sympathy I need to be left alone to recover. At this point I decided the best course of action was to head home and write off the day in a hope that today would be better.
The evening went smoothly, I had my dinner watched the footy and went to bed. I got up this morning and everything was on track for a good day until I got to work.
I hadn't even started work and was being bombarded by questions, answers to which were right in front of Natalie had she decided to do what most grown ups do and read. I then when into a meeting for an hour and a half and I am pretty sure that through out this time both Natalie and Trudy just talked. It resorted in my having to tell them to stop chatting and get on with some work because the voices were going straight through me. This then resulted in huffing from both of them. I don't mind having a chat and on some occasions even I will maybe go too far but I do know when enough is enough and I certainly would not huff at being told to be quiet.
Maybe it is the responsibility of being in charge and the fact that they are more used to me being one of the team rather than manager that they feel I am being unfair, however Natalie is really pushing her luck. She asked me yesterday if she could leave at 4 today and work through her lunch to make up for it. I agreed so imagine my surprise when at 12.55 she asks to go for a fag break. We are not allowed fag breaks any smoking is to be done in the lunch hour so if you don't have a lunch you don't have a fag. Now she is stropping about this.
Thankfully on a positive note my job hunting appears to be picking up speed so fingers crossed something will come up sooner rather than later and I can leave this place before it sinks from underneath me!!
Dream job - I don't think so!!
Here's hoping things can only get better!!
xoxo
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